KIN Two Part Two: Anti-freeze

by Wade on June 23, 2010

Previously I told you how great my wife’s KIN Two is.

Then its web browser started causing the phone to go comatose on any web page, from the simple (Facebook mobile pages) to the unfortunately still quite simple (weather pages.) It was unresponsive to the point that the only recourse was battery removal. Even after doing that things weren’t clearing up. Clearly it was unhealthy. Maybe this is something that happens to any KIN with the current software after a few weeks, or maybe it’s a perfect storm sort of thing… but either way, the KIN was NOT being very great.

So I took a chance that normally gets men barbequed. I had Coral go to Settings > About your phone > Erase phone data. Most phones have a “forget everything” option like this, and on the KIN’s smartphone breatheren, it comes with a bunch of follow-up work to make the phone “right” again. I wasn’t so sure this was a good idea.

Not so with the KIN. She entered her Windows Live ID and after some time syncing with the KIN service the phone was exactly as it was before: all contacts, all emails, all Facebook updates, all feeds, all photos & videos taken. It came back pretty much as it was, except without the bad memories that led to the browser trouble.

Notable things that did not get synced up:

  • Keep favorite websites she’d pinned as “apps”
  • Keep music synced from our home PC

Sure, phones should be perfect, never act up, and all sorts of unreasonable things. But when they aren’t, don’t, or can’t, a sync service like KIN’s is a pretty nice parachute.

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